Your flight has been delayed, cancelled or overbooked and you find yourself stranded in the no-man’s-land of an airport terminal. You are tired from being there two hours before the departure, there are no seats to be found, your skin is dry and scratchy from the artifical air-conditioning, the smell of airport food has embedded itself into your clothing, the battery of your phone is dead and you can’t find a charging station, and, you still have hours to wait.

It’s enough to make even the most reasonable person say,
F*CK

But not many people know that when this happens they are entitled to 600 euros in compensation. Air Indemnité is a legal service that specialises in these kind of claims.

The idea:

The three-letter airport codes symbolise the journey a traveller had planned. But since the plan didn’t go as planned, we follow it with another three-letters representing a word that is muttered by many travellers when their flight has been delayed, cancelled or overbooked.